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Forgot password

The “Forgot Password” feature in the app allows administrators to configure how users can reset their passwords. Admins can set up two options:

Send OTP to Email: An OTP (One-Time Password) will be sent to the user’s email. The user can then enter the OTP within the app to verify their identity and reset their password. The OTP is valid for 5 minutes.

Send Link to Email: A reset link will be sent to the user’s registered email address, allowing them to securely reset their password.

Setting App Builder

To enhance security and prevent hacker attacks, we have released and updated this feature in version 5.3.8 or above of the app builder. If you are using the “forgot password” feature sent OTP to your email, we recommend that you update the app builder.

Prerequisite

Plugin App Builder v5.3.8 or above

Activate App Builder features:

  1. Navigate to the App Builder page from the left sidebar.
  2. Click on features in the menu bar.
  3. Click to Forgot Password.
  • OTP Expiration Time(minutes)
    • Specify the time duration (in minutes) after which the OTP will expire and become invalid.
  • OTP Attempt Limit
    • Specify the number of attempts allowed to verify the OTP.
  • OTP Verification Block Duration (minutes)
    • Specify the time duration (in minutes) for which the user will be blocked from verifying the OTP after reaching the maximum number of attempts.

How to Change the Forgot Password Method?

Navigate to the General settings in App Builder to customize the Forgot Password method.

Note

Gallery

Video

Send link forgot password

Send OTP to email

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